RETURNS & EXCHANGES

 

 

RETURNS

IF YOU WISH TO RETURN AN ITEM(S) FROM YOUR ORDER YOU CAN DO SO BY EMAILING US AT CONTACT@FORLOVEOFLINGERIE.COM AND REQUEST AN RMA #. WE DO NOT ACCEPT ANY RETURNS WITHOUT AN RMA #.

PLEASE MAKE SURE TO INCLUDE THE FOLLOWING INFORMATION: 

FIRST/LAST NAME: 
EMAIL ADDRESS:
ORDER NUMBER:
ITEM(S) YOU WISH TO RETURN: 

WE WILL ONLY ACCEPT RETURNS/EXCHANGES WITHIN 14 DAYS OF YOUR ORDER BEING DELIVERED

• GARMENTS MUST BE IN NEW - UNWORN AND UNWASHED CONDITION WITH TAGS ATTACHED AND HYGIENE STICKER INTACT
• NO SIGNS OF WEAR (MARKS FROM TAN, DEODORANT, PERFUME, AND/OR ANY OTHER STAINS OR SMELLS)

ALL REFUNDS WILL BE ISSUED IN THE FORM OF A FOR LOVE OF LINGERIE GIFT CARD. GIFT CARDS NEVER EXPIRE. 

RETURNS ARE PROCESSED WITHIN 5-10 BUSINESS DAYS. ORIGINAL SHIPPING FEES ARE NOT REFUNDABLE. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS INCURRED TO RETURN ORDER. 

*WE ARE NOT RESPONSIBLE FOR WRONG ADDRESS, LOST, STOLEN, OR DAMAGED PACKAGES IN TRANSIT TO OUR FACILITY. PLEASE CONTACT YOUR SHIPPING PROVIDER IF THIS OCCURS. 

EXCHANGES

WE DO NOT OFFER EXCHANGES BUT WE WELCOME YOU TO RETURN YOUR ITEM(S) BY MAIL IN ACCORDANCE WITH OUR RETURN POLICY AND REPURCHASE ANY AVAILABLE ITEM(S) ON OUR SITE. 

FINAL SALE ITEMS

SALE CATEGORY ITEMS, ULTRA SEXY CATEGORY ITEMS, PANTY CATEGORY ITEMS, SHAPEWEAR, FISHNET DRESSES, BODYSTOCKINGS, HOSIERY, COSTUMES, TOYS, AND ACCESSORIES ARE ALL FINAL SALE AND NON-REFUNDABLE TO RECEIVE A REFUND OR STORE CREDIT.

DAMAGES AND DEFECTS

EACH ITEM(S) ARE CAREFULLY INSPECTED UPON SHIPPING, HOWEVER  IF FOR ANY REASON THERE IS A DAMAGE OR DEFECT PLEASE EMAIL US AT CONTACT@FORLOVEOFLINGERIE.COM AND SUBMIT PHOTOS OF THE DAMAGE/DEFECTS. 

PLEASE MAKE SURE TO INCLUDE THE FOLLOWING INFORMATION: 

FIRST/LAST NAME: 
EMAIL ADDRESS:
ORDER NUMBER:
ITEM(S) DAMAGES: 
WHERE IS THE DAMAGE/DEFECT LOCATED?

ITEM DEFECTS MUST BE REPORTED WITH 7 DAYS FROM THE DAY THE ORDER WAS DELIVERED.

WE RESERVE THE RIGHT TO ASK FOR THE DEFECT/DAMAGE ITEM(S) SHIPPED BACK TO US. IF THIS IS THE CASE, WE WILL PROVIDE YOU WITH A PRE-PAID SHIPPING LABEL. ITEM(S) MUST BE RECEIVED BACK TO OUR FACILITY AND INSPECTED BEFORE A REPLACEMENT/STORE CREDIT IS ISSUED. IF THE ITEM IS FOUND TO BE DEFECTIVE, WE WILL REPLACE IT WITH THE SAME ITEM. IF THE ITEM IS OUT OF STOCK, WE WILL ISSUE YOU STORE CREDIT IN THE FORM OF A FOR LOVE OF LINGERIE GIFT CARD. GIFT CARDS NEVER EXPIRE. 

 

FAQ:

HOW DO I RETURN MY ORDER? 

PLEASE EMAIL CONTACT@FORLOVEOFLINGERIE.COM AND REQUEST AN RMA #

PLEASE MAKE SURE TO INCLUDE THE FOLLOWING INFORMATION: FIRST/LAST NAME: 
EMAIL ADDRESS:
ORDER NUMBER:
ITEM(S) YOU WISH TO RETURN: 

ONCE WE RECEIVE YOUR REQUEST WE WILL PROVIDE YOU WITH AN RMA # AND INFORMATION ON HOW TO SHIP YOUR RETURN ITEM(S) BACK TO US.

WHAT DOES RMA # STAND FOR?

RMA # (RETURN AUTHORIZATION NUMBER)

WHY DO I NEED AN RMA #?

WE REQUIRE IT FOR ALL RETURNS AND WILL NOT ACCEPT RETURNS WITHOUT AN RMA #. THEY ARE IMPORTANT FOR US TO TRACK WHICH RETURN BELONG TO WHICH CUSTOMER. 

WHEN WILL I RECEIVE AN RMA # FOR MY RETURN?

WE RESPOND TO ALL REQUESTS WITHIN 1-3 BUSINESS DAYS. 

WHEN WILL I RECEIVE MY REFUND/STORE CREDIT?

RETURNS ARE PROCESSED WITHIN 5-10 BUSINESS DAYS FROM THE DAY YOUR RETURN WAS DELIVERED TO OUR FACILITY. ONCE APPROVED WE WILL NOTIFY YOU AND ISSUE A STORE CREDIT IN THE FORM OF A GIFT CARD TO THE EMAIL ADDRESS ASSOCIATED WITH YOUR ORIGINAL ORDER. 

WHAT IF AN ITEM I PURCHASED IS OUT OF STOCK?

VERY RARELY DOES THIS HAPPEN, BUT IF IT DOES. WE WILL CONTACT YOU AND ADVISE SHIP DATE ETA. IF YOU DO NOT WISH TO WAIT WE WILL CREDIT YOU IN A FORM OF A FOR LOVE OF LINGERIE GIFT CARD.

DO STORE CREDIT/GIFT CARDS EXPIRE?:

GIFT CARDS NEVER EXPIRE