Política de reembolso

SHOP WITH CONFIDENCE!
WE WANT TO MAKE SURE THAT YOU ARE 100% SATISFIED WITH YOUR PURCHASE.

 

RETURNS & EXCHANGES

IF YOU WISH TO RETURN OR EXCHANGE AN ITEM(S) FROM YOUR ORDER YOU CAN DO SO BY CONTACTING US AT CONTACT@FORLOVEOFLINGERIE.COM AND REQUEST AN RMA #. PLEASE MAKE SURE TO INCLUDE YOUR ORDER NUMBER AND ITEM(S) NUMBER WHEN CONTACTING US.

WE WILL ONLY ACCEPT RETURNS/EXCHANGES WITHIN 14 DAYS OF YOUR ORDER BEING DELIVERED

  • GARMENTS MUST BE IN NEW - UNWORN AND UNWASHED CONDITION WITH TAGS ATTACHED AND HYGIENE STICKER INTACT
  • NO SIGNS OF WEAR (MARKS FROM TAN, DEODORANT, PERFUME, AND/OR ANY OTHER STAINS OR SMELLS)

ALL REFUNDS AND/OR EXCHANGES WILL BE ISSUED IN THE FORM OF A FOR LOVE OF LINGERIE GIFT CARD. STORE CREDIT CAN BUT USED UP TO 1 YEAR FROM THE DATE IT WAS ISSUED.

RETURNS ARE PROCESSED WITHIN 5-10 BUSINESS DAYS. ORIGINAL SHIPPING FEES ARE NOT REFUNDABLE. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS INCURRED TO RETURN OR EXCHANGE AN ITEM(S).

*WE ARE NOT RESPONSIBLE FOR WRONG ADDRESS, LOST, STOLEN, OR DAMAGED PACKAGES IN TRANSIT TO OUR FACILITY. PLEASE CONTACT YOUR SHIPPING PROVIDER IF THIS OCCURS. 

FINAL SALE ITEMS

SALE CATEGORY ITEMS, ULTRA SEXY CATEGORY ITEMS, PANTY CATEGORY ITEMS, SHAPEWEAR, FISHNET DRESSES, BODYSTOCKINGS, HOSIERY, COSTUMES, TOYS, AND ACCESSORIES ARE ALL FINAL SALE AND NON-REFUNDABLE TO RECEIVE A REFUND OR STORE CREDIT.

DAMAGES AND DEFECTS

EACH ITEM(S) ARE CAREFULLY INSPECTED UPON SHIPPING, HOWEVER  IF FOR ANY REASON THERE IS A DAMAGE OR DEFECT PLEASE CONTACT US.

ITEM DEFECTS MUST BE REPORTED WITH 14 DAYS FROM THE DAY ORDER WAS DELIVERED. IF THE ITEM IS FOUND TO BE DEFECTIVE, WE WILL REPLACE IT WITH THE SAME ITEM. IF THE ITEM IS OUT OF STOCK, WE WILL ISSUE YOU STORE CREDIT INCLUDING ALL SHIPPING FEES IN THE FORM OF A FOR LOVE OF LINGERIE GIFT CARD. STORE CREDIT CAN BUT USED UP TO 1 YEAR FROM THE DATE IT WAS ISSUED.

WHEN WILL I RECEIVE MY REFUND/STORE CREDIT?

RETURNS ARE PROCESSED WITHIN 5-10 BUSINESS DAYS FROM THE DAY YOUR RETURN WAS DELIVERED TO OUR FACILITY. ONCE APPROVED WE WILL ISSUE A STORE CREDIT TO THE EMAIL ADDRESS ASSOCIATED WITH YOUR ORDER. 

WHAT IF AN ITEM I PURCHASED IS OUT OF STOCK?

VERY RARELY DOES THIS HAPPEN, BUT IF IT DOES. WE WILL CONTACT YOU AND ADVISE SHIP DATE ETA. IF YOU DO NOT WISH TO WAIT WE WILL CREDIT YOU IN A FORM OF A FOR LOVE OF LINGERIE GIFT CARD. GIFT CARD CAN BE USED FOR UP TO 1 YEAR FROM THE DATE IT WAS ISSUED.

 

ALL RETURNS, EXCHANGES, DAMAGES, AND/OR DEFECTS MUST HAVE A RMA # TO OBTAIN AN RMA # PLEASE EMAIL CONTACT@FORLOVEOFLINGERIE.COM AND INCLUDE YOUR ORDER NUMBER AND ITEM(S) NUMBER WHEN CONTACTING US WILL NOT ACCEPT ANY RETURNS, EXCHANGES, DAMAGES, AND/OR DEFECTS WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.

*WE RESPOND TO ALL DAMAGE/RETURN REQUESTS WITHIN 1-3 BUSINESS DAYS