Política de envío

OUR BUSINESS HOURS ARE MONDAY – FRIDAY 8 AM – 5 PM PST.

ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 48-72 HOURS, EXCLUDING WEEKENDS & HOLIDAYS. WE SHIP VIA USPS, UPS, OR DHL. WE PROVIDE SHIPPING CONFIRMATION AND TRACKING NUMBER VIA EMAIL THE DAY YOUR ORDER SHIPS.


PLEASE NOTE THAT ONCE YOUR ORDER SHIPS, NO CHANGES CAN BE MADE TO YOUR ORDER AND/OR SHIPPING ADDRESS. THE COST OF SHIPPING IS CALCULATED WHEN YOU CHECK OUT, IT IS BASED ON YOUR ZIP CODE.

 

DOMESTIC ORDERS

SHIPPING METHOD

EST. TIMEFRAME

STANDARD SHIPPING

3-5 BUSINESS DAYS

PRIORITY MAIL

2-3 BUSINESS DAYS

2 DAY

2 BUSINESS DAYS

OVERNIGHT

1 DAY

 

 

INTERNATIONAL ORDERS

SHIPPING METHOD

EST. TIMEFRAME

INTERNATIONAL FIRST CLASS

7-14 BUSINESS DAYS

INTERNATIONAL PRIORITY MAIL

1-3 BUSINESS DAYS

 

ALL APPLICABLE TAXES AND DUTIES ARE THE RESPONSIBLILITY OF THE CUSTOMER. SHIPPING CHARGES ARE NON-REFUNDABLE IF THE PACKAGE IS REFUSED AND THE CUSTOMER IS RESPONSIBLE FOR ALL NEW SHIPPING CHARGES.

 

HOLIDAY’S OBSERVED BY POSTAL SERVICE

  • JANUARY 1 – NEW YEAR’S DAY
  • JANUARY 15 – MARTIN LUTHER KING, JR. DAY
  • FEBRUARY 19 – WASHINGTON’S BIRTHDAY (OBSERVED)
  • MAY 28 – MEMORIAL DAY
  • JULY 4 – INDEPENDENCE DAY
  • SEPTEMBER 3 – LABOR DAY
  • OCTOBER 8 – COLUMBUS DAY
  • NOVEMBER 12 – VETERANS DAY (OBSERVED)
  • NOVEMBER 22 – THANKSGIVING DAY
  • DECEMBER 25 – CHRISTMAS DAY

*PLEASE NOTE HOLIDAY'S OBSERVED BY POSTAL SERVICE CAN CAUSE SHIPPING DELAYS

 

WHAT IF AN ITEM I PURCHASED IS OUT OF STOCK? 

VERY RARELY DOES THIS HAPPEN, BUT IF IT DOES. WE WILL CONTACT YOU AND ADVISE SHIP DATE ETA. IF YOU DO NOT WISH TO WAIT WE WILL CREDIT YOU IN A FORM OF A FOR LOVE OF LINGERIE GIFT CARD. GIFT CARD CAN BE USED FOR UP TO 1 YEAR FROM THE DATE IT WAS ISSUED.